Effective Date: 28 July 2025

At Prima Falah Sdn Bhd (“we”, “our”, or “the Company”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information that you provide to us through our website, email communication, or project-related inquiries.

Information We Collect

We may collect the following personal data:

• Name, company name, and job title

• Contact information (email address, phone number)

• Project details and requirements

• Communication records between you and our team

How We Use Your Information

We use the collected data to:

• Respond to your inquiries and provide quotations

• Improve our services and website experience

• Maintain internal records and project documentation

• Comply with legal and regulatory obligations

Information Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Sharing of Information

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your permission. Project-related information may be shared internally with our engineering or operations team to fulfill your request.

Your Rights

You may request details of personal information which we hold about you. If you would like a copy of the information, or if you believe any information we are holding is incorrect or incomplete, please email us at info@primafalah.com.